To file a claim you may call our office, the claims office or submit a claim on-line.

During regular business hours (M-F 9:00-5:00) contact us at:

(650) 216-6458

After hours, contact the claims office 24 hours / 7 days, at:

(800) 435-7764

or click here to report your claim on-line.

Claims Reporting Tips

Claims for your auto, home, business or boat should be reported to your agent as soon as possible. For these types of claims it is a good idea to:

• Write down the names of all persons involved, including witnesses and their addresses and phone numbers
• Write down the circumstances of the claim
• Get the name of the insurance company (and agent if available) for anyone else involved in the claim

Even though you never plan on having a claim, there are a few steps you can take in advance which will assist in the settlement of the claim.

• Keep purchase records on major household items, electronics, automobile equipment and any unusual items.
• Establish an inventory of your possessions and update the inventory annually.
• If possible, videotape possessions or take photos with written documentation and keep in a secure place (safety deposit box, safe, etc.).
• Keep maintenance records on automobiles, boats and any household items under warranty to document ownership and value.
• Be prepared to provide the Claims Representative copies of documents.